Shipping & Returns

Shipping Information

We offer shipping within Bangladesh through our trusted delivery partners. Shipping fees may apply depending on your location and the weight of your order. We do our best to process and ship orders as quickly as possible, but we cannot guarantee delivery dates or times.

Shipping Options

• Cash on Delivery (COD)
• Bank Transfer
• Online Payment Gateways (e.g., Bkash, Nagad, Rocket, etc.)

Shipping Time

Delivery times vary depending on your location and the availability of the product. We will provide you with an estimated delivery time when you place your order. We are not responsible for delays caused by our delivery partners or other factors beyond our control.

Shipping Fees

Shipping fees are calculated based on the weight of your order and your location. You will be informed of the shipping fee at the time of checkout.

Returns and Exchanges

We want you to be satisfied with your purchase. If you are not satisfied for any reason, you may return or exchange the item within 7 days of receipt. Please contact us for instructions on how to return or exchange your item.

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The time it takes for your refund to be processed may vary depending on your payment method and bank.

Exchanges

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you need to exchange your item for a different size, color, or style, please contact us for instructions on how to make the exchange.

Shipping Costs for Returns and Exchanges

You are responsible for the cost of shipping for returns and exchanges, unless the item you received is defective or damaged. In such cases, we will cover the cost of shipping for the return or exchange.

Refunds

If you are approved for a refund, the cost of the item(s) will be refunded to your original method of payment. Shipping fees are non-refundable.

Contact Us

If you have any questions or concerns about our shipping and returns policy, please contact us at support@wearix.shop.